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Service list
Common Services
APA Original "EXPRESS CHECK OUT POST"
For check out, please insert your room card key, and check out will be done automatically (guests with no extra charge ONLY).
Late Check-out
For late check-out, there will be an additional charge. (based on availability/until 2 p.m./fees vary by location. )
Non-smoking-floors
We have adopted non-smoking-floors in every APA Hotel.
Copy and Fax Service
For copy/fax service, please contact the receptionist for further help (requires charge).
Automated External Defibrillator
To provide " Safety and Security", all APA Hotels are equipped with Automated External Defibrillator at the lobby.
Wheelchair
Wheelchairs that can be used inside the hotel are available for free rent at the front desk. Please let us know immediately in the case of emergency.
Blankets
For guests looking for extra blankets, they are available at the front desk for free rental (first come, first served).
Reading Glasses
Available for free rent during procedures at the front desk.
Trouser Press
Placed on every room floor corridor for all guests.
Other Facilities and Services (may differ depending on hotels)
Breakfast Meals
Start your day right with a healthy breakfast at the restaurant (the price may differ depending on hotels).
Self-service Payment Machine
For guests paying upon their arrival, please use the "self-service payment machine", and the room card key will be issued as well.
Banquet Hall
Some hotels have banquet halls. Please check each hotel's official website and contact them.
Security Elevator
For security reasons, room card keys are necessary for access.
Meeting and Conference Room
Suitable for hosting meetings and conventions of all sizes. Please check each hotel's official website and contact them.
Hot tub
For free to guests staying at APA Hotel. For further information, please refer to "APA Digital Information".
Vending Machine
Vending machines with various beverages are available at market price.
Hot Spring
For free to guests staying at APA Hotel. For further information, please refer to "APA Digital Information".
Laundromat
Laundromat is available in the hotel building for a fee. Suitable for guests with long-term stay.
Sauna
For free to guests staying at APA Hotel. Enjoy an unrivalled luxury experience and unwind yourself.
Wheelchair-friendly Room
Designed for guests using wheelchair. Guests looking for accessible rooms, please refer to the "photo gallery" of the hotel.
All Rooms Non-smoking
All the rooms in the hotel are non-smoking rooms.
Water Dispenser
Available for use in communal areas.
Please enjoy cold or hot water anytime you like.
Ice Machine
Available for use in communal areas.
Automatic Check-in Machine (accepts ALL payments)
Handles reservations via all booking websites (human intervention unnecessary).
Automatic Check-in Machine (credit card ONLY)
Check-in completes without human intervention.
Parking Lot
First come, first served basis (reservations not accepted). Price may differ depending on hotels.
Wired Screen Mirroring
Wired screen mirroring is available by connecting your mobile device with the HDMI terminal at the centralized controller (suitable for web conferences, video games, etc.)
Microwave
Available for use in communal areas.
Feather Pillows
For free rental at the front desk (first come, first served).
Currency Exchange
Currency exchange supports 15 languages and can exchange 14 currencies into Japanese yen. Please note that service is not available to exchange Japanese yen into foreign currencies.
Internet Service
Free Wi-Fi Connection
Free Wi-Fi connection is available throughout the hotel. Both ID and password are stated on the TV screen in every room (can be used simultaneously with Wired LAN Connection).
Wired LAN Connection Service
Security-ensured wired LAN connection services are available in every room (wired LAN cables are free for rental at the front desk).
Common Guest Room Facilities / Room Services
APA Original "Smoke Guard" (Evacuation Equipment)
In case of emergency, "Smoke Guard" will help your visibility and breathing for a safe evacuation. In this situation, please cover your head and evacuate.
Video-On-Demand service
Offers a wide variety of movies, TV shows and animes, up to more than 200 titles for free(monthly change/unavailable in some hotels).
In-room Tea Sets
Hot Japanese green tea, hot coffee, electric kettle and heat proof paper cups (mugs in some hotels) are provided in every room to enjoy hot beverages.
Enjoy Traveling with Your Baby/Toddler
Co-sleeping with your children (preschoolers ONLY/up to 1 child per bed) are available free of charge.
Large LCD TV
Enjoy in-house cinema with wide-screen LCD TV.
BBC News
BBC News is available for free in every room.
Vacant Refrigerator
Considering the environment, the power is turned off. Please turn on and adjust the thermostat dial to the right temperature before use.
Rich Duvet
Super thick, warm, and rich duvet for a great night's sleep (covered with a large-sized clean duvet cover).
Yukata/Nightwear
Either Yukata or nightwear is placed in the drawer of your room. Please enjoy the Yukata experience at APA.
APA Original Face and Body Towels
Rich luxury towels with extra volume are placed in the bathroom.
Coat Hangers
4 in every single room, and 6 in every double/twin room.
Anti-bacterial Spray
Set in all rooms for all guests. Keep away viruses and germs in places you are concerned about.
Hair Dryer
Placed inside the drawer in every room.
Separated Trash Box
Considering the environment, trash boxes are separated into two (for both "Recycle" and "Waste").
Baggage Rack
Fold-up baggage rack is placed in your room (rooms with under-bed storage are not equipped)
APA Original Monthly Magazines and Publications
Equipped in every room, available for purchase at the front desk, via our official website and through online shopping.
Electric Bidet Seat
We adopt bidet toilets in every room. Please take this opportunity to enjoy the life-changing experience.
Origami Crane
We prepare origami cranes room by room, as a symbol of Japanese "Omotenashi" toward all guests.
APA Eco-Friendly Cleaning Service
Considering the environment, bed linens will be changed once every three days (if you wish to have a daily cleaning, please let the hotel staff know in advance).
Other Guest Room Facilities / Room Services (may differ depending on hotels)
APA Digital Information
Indicates every information of the hotel on the TV screen.
TV with Screen Mirroring
Screen mirroring lets you view content from your mobile device on the TV when casting your iPhone/Android screen. (※This service may not be available depending on the connected device.)
Smart TV with Casting Function
With only two-touch input, you can easily connect your devices to watch any supported streaming services on the smart TV. (※Some contents require your own login information.)
Wired Screen Mirroring
Wired screen mirroring are available by connecting your mobile device with the HDMI terminal at the centralized controller (suitable for web conferences, video games, etc.)
Wi-Fi 6
Wi-Fi 6 is not about top speed, but also provides you with more stable and safer connection. Please experience the latest standard in wireless network technology at APA.
In Room Spa
Please enjoy a relaxing aromatherapy treatment during your stay. For more information, please contact the receptionist.
Laundry Service
Dry cleaning and clothes-pressing services are available for all guests. Please fill out and place the provided laundry ticket (placed inside the drawer) in the laundry bag, and bring it to the front desk.
NHK WORLD-JAPAN
The latest news in Japan is available at all hours in English.
APA Original Mattress "Cloud fit"
APA Original Mattress "Cloud fit" are available in every room, providing guests with a good night's sleep.
APA Original Mattress "Cloud fit SP"
Ameliorated the Original Mattress "Cloud fit" with tall bed frames, where guests can store their baggage underneath.
APA Original Mattress "Cloud fit Grand"
Further upgrades have been made from the Original Mattress "Cloud fit", weight-saving and under-bed storage equipped, while providing guests with good night's sleep.
APA Original Pillows "PRIDE FIT" and "ADJUST FIT"
In constant pursuit of quality, we offer guests with two types of APA-made pillows, both different in size and texture.
Air Relax
Made of polyester that effectively disperses the weight of your head to achieve the perfect firmness and achieve a perfect fit.
Thermal Black Out Curtains
Balances room temperature and keeps out the light in bright sunny mornings.
APA Original Eco-friendly Full Bathroom
Saves about 20% more water compared to a typical bathtub, while providing guests with a relaxing bath time.
Self-closing Water Faucet and Water-saving Shower Heads
Both functioned with water-efficient fixtures. When used, please set the faucet to a desired level, and the water will stop automatically when full (eco shower heads, reducing water consumption while maintaining a good water pressure equipped as well).
"Bollina Wide Plus"
Equipped with "Bollina Wide Plus", a ultra-fine bubble shower head. Please switch freely between two different water flows for a luxury bath time.
Panasonic "nanoe X" Air conditioner
Inhibits bacteria, viruses, deodorizes and changes air, which enhances lifestyles and businesses.
Air Purifier
If you are concerned about pollen, etc, please use this service.
Humidifier
Please feed water into the tank on the right bottom for use.
Ceiling Light
Lights up the entire room, suitable for homeworking, reading, and for other purposes.
Indirect Lighting
While hiding the source of light, spread the light evenly throughout the room (eco-friendly but brightness assured).
Energy-saving Key Card Holder
You can either switch on and off by inserting your room card key into the socket.
Power Outlets on Bedside
Extra power outlets on your bedside enables phone charge without getting out of your bed.
Switch Centralized Intelligent Controller
Switches for all lights and air conditioners are centralized at your bedside.
USB 2.0 Port
USB ports compatible with USB 2.0 are equipped in every guest room.
APA Original "GOOD NIGHT" Switch
Just one press, and all the lights will be turned off at once (bathroom excepted).
Multifunctional Full-length Mirror
Equipped with hooks for coats, baggage, and umbrellas. Please use it as you like.
Amenities
Ultra Fine Toothbrush Set
Eco-friendly (made from biomass), removes dental plaque and odors in the mouth effectively without hurting your gums.
High-quality Razor
Eco-friendly (made from biomass) razor for a close, smooth, and comfortable shave.
Hairbrush
Made from biomass, with both side brush and hair comb.
Hair Elastic
Placed inside the amenity box.
Shower Caps
Considering the environment, we adopt shower caps made from biomass.
Cotton Swabs
All set in the amenity box for you.
Body Soap, Shampoo, Conditioner and Face Soap
All silicone-free products, both environmentally and body friendly.
Cotton
All set in the amenity box for you.
Wash Cloth
Eco-friendly body towels made with rayon lathers up quickly with only a little shower gel, easy to reach hard-to-reach areas.